Ride United

Ride United offers free, transportation to help individuals access essential services, such as food, medical appointments, delivering a baby, and more.

Ride United Programs

 

Ride United Transportation Access

Ride United Transportation Access offers free Lyft rides to help people in our community access critical health and human services.

 

Ride United Last Mile Delivery

Ride United: Last Mile Delivery offers free food delivery from local food pantries to individuals who lack reliable transportation.

Our Impact

# of Rides

People Served

Food Deliveries

Our sincere thanks to our Ride United partner for their vital support!

Success Stories

Helping Pregnant Mothers

 

Alexis needed transportation to her doctor appointments for her unborn child and was able to utilize Ride United Lyft six times in December.

At the end of the month, Alexis called 211 for a ride to the hospital to deliver the baby! Alexis was having contractions and was unable to find someone to take her to the hospital. Alexis is so grateful that Ride United was able to help her during a very stressful moment! 

Bringing Stability to New Residents

 

Roxana, a Spanish-speaking person, was able to use Lyft services and a translator through 211 to get her to doctor appointments, the grocery store, and a shelter. She has recently relocated from Virginia and has relied heavily on the 211 and Lyft services to help her get on her feet in Toledo.

A Lifeline on the Road

 

Toledo Police Department reached out to United Way 211 about a couple stranded on the side of the road and sleeping in a tent next to their broken-down car. They had traveled from Georgia to Northwest Ohio to visit family, and the visit did not go as planned. With no transportation, UW211 was able to offer them a DoorDash delivery of a box of food while they figured out their car and shelter situation. We were able to use both programs – Lyft and DoorDash – to help this family out.

Helping People Get Back on Their Feet

 

Chad has been a client of United Way through the Coordinated Entry program. Chad is now working with us to secure housing and has utilized Lyft for eight round trips to obtain the necessary paperwork and attend appointments. These rides are crucial for his path toward a stable living situation.

Frequently Asked Questions

What is Ride United?

Ride United is a program that helps to provide transportation through the rideshare app Lyft for people to receive education, healthcare, job training and other social services. 

Who can use Ride United?

Ride United is available to anyone who is unable to pay for transportation and/or have anyone available to provide transportation. The requester must originate from a Lucas, Ottawa or Wood County zip code. 

How do I request transportation via Ride United?

At this time, Ride United is a referral-only program. It is our hope to grow this program so that we can fill transportation gaps for more people across our three-county footprint. You can always contact 211 for connection to other transportation resources in our community. 

At this time we are only providing transportation for shelter and food. 

How can I partner with you?

If you are an organization that would like to discuss potential partnership with us, please email ematthews@211toledoteam.org.

Other Ways to Connect With 211