United Way 211 is a free, confidential service that connects people to thousands of local health and human service resources.
Whether you’re looking for help with housing, food, utilities, or mental health support, our trained Community Resource Advisors are here 24/7 to guide you to the support you need.
You can reach a Community Resource Advisor by dialing 211 (or 800-650-HELP), through internet chat or by texting your zip code to 898-211
Coordinated Entry is a system that helps people experiencing homelessness or at risk of homelessness quickly access housing, shelter, and other assistance programs. It’s also known as coordinated assessment or coordinated intake.
Coordinated Entry helps people by:
If you someone you know is experiencing homelessness or at-risk of homelessness, please contact 211.
This program provides free confidential transportation to people in need of food, health visits, and more through the rideshare app, Lyft.
This program provides free food delivery to people who don’t have the ability to drive to a food pantry. We currently partner with Brown Bag Food Project and Greater Grace Christian Church. We are actively looking for more pantry partners, please contact ematthews@211toledoteam.org to inquire.
211-to-You brings United Way’s trusted 211 service directly into the community—face to face. Every Tuesday from 11:00 a.m. to 2:00 p.m., Community Resource Advisors are available in-person at the Main Library in downtown Toledo to provide one-on-one support.
211 Counts provides real-time, searchable and visual presentations of data from request to 211. Using 211 Counts, you’ll find a snapshot of community-specific needs that have been received by 211 displayed by county, city or ZIP code, and districs from as recently as yesterday, enabling you to easily check trends, make comparisons and share information.
Find key information on the most requested resources, including food, housing, and clothing. Our 211 Quick Guides make it easy to connect with essential services in your community.
Our 211 Translation Services ensure that language is never a barrier to accessing essential community resources. We offer support in multiple languages to help individuals connect with vital services like food assistance, housing, and healthcare.
